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Privacy Policy
This Privacy Policy is established by the S.P.R.L. EXPERT VISION, whose head office is located at Rue de la Procession 49 in 1070 Brussels, and registered with the Banque Carrefour des entreprises under number 0643.613.707 (hereinafter referred to as “EFACT”).
The purpose of this Charter is to inform you about how your data may be processed by EFACT.
EFACT pays particular attention to the protection of your privacy and therefore undertakes to take all reasonable precautions required to protect your personal data collected against loss, theft, disclosure or unauthorized use.
EFACT undertakes to act in complete transparency, in compliance with the law of 8 December 1992 relating to the protection of privacy with regard to the processing of personal data (hereinafter referred to as the "Law on the protection of personal data. privacy ') as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of these data, and repealing Directive 95/46 / EC (hereinafter referred to as the “General Data Protection Regulation”) as of its entry into force on 25 May 2018.
In addition to this, you need to know more about it.
1- In what context does EFACT possibly process your personal data?
The EFECT program offers the self-employed and SMEs the possibility to invoice at any time. It is a complete mobile IT solution to assist SMEs and the self-employed in their administrative and commercial activities. In this context, EFACT is tasked by its users to collect, process and analyze - on their behalf - data processing relating to their customers. Therefore, EFACT acts as a “processor” with regard to its users, who remain - each as far as they are concerned - “controller”.
2. What categories of data are possibly processed by EFACT?
2.1. It can be the following data:
Personal identification data (surname, first name, postal address, email address, telephone / mobile / fax number, website URL address, date of birth, place of birth, national register and identity card number, marital status , Photo);
Professional data (company name, registered office, company / VAT number, professional telephone number, professional email address, website URL address, function, status, name of representative);
Financial data (bank account number);
Data relating to behavior and browsing habits on the sites and applications of the controller;
Any other data that you voluntarily communicate to the controller.
2.2. It is possible that EFACT is also required to collect non-personal data. These data are qualified as non-personal data because they do not allow you to be identified (directly or indirectly). These data may therefore be used for any purpose whatsoever, for example to improve the service of EFACT, the products and services offered by the controller or third party partners.
2.3. In the event that non-personal data is combined with personal data, so that the identification of the data subjects is possible, these data will be treated as personal data until their reconciliation with a particular person is made impossible.
3. For what purposes does EFACT process your personal data?
3.1. EFACT's activity consists of offering SMEs and freelancers to create clients and documents (invoices, pro forma, credit note, order form, quotes, etc.). In this context, EFACT - acting as a "subcontractor" - is responsible by its users to collect, process and analyze, on their behalf, data processing relating to their customers, documents, for the following purposes:
The purpose of this Charter is to inform you about how your data may be processed by EFACT.
EFACT pays particular attention to the protection of your privacy and therefore undertakes to take all reasonable precautions required to protect your personal data collected against loss, theft, disclosure or unauthorized use.
EFACT undertakes to act in complete transparency, in compliance with the law of 8 December 1992 relating to the protection of privacy with regard to the processing of personal data (hereinafter referred to as the "Law on the protection of personal data. privacy ') as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of these data, and repealing Directive 95/46 / EC (hereinafter referred to as the “General Data Protection Regulation”) as of its entry into force on 25 May 2018.
In addition to this, you need to know more about it.
1- In what context does EFACT possibly process your personal data?
The EFECT program offers the self-employed and SMEs the possibility to invoice at any time. It is a complete mobile IT solution to assist SMEs and the self-employed in their administrative and commercial activities. In this context, EFACT is tasked by its users to collect, process and analyze - on their behalf - data processing relating to their customers. Therefore, EFACT acts as a “processor” with regard to its users, who remain - each as far as they are concerned - “controller”.
2. What categories of data are possibly processed by EFACT?
2.1. It can be the following data:
Personal identification data (surname, first name, postal address, email address, telephone / mobile / fax number, website URL address, date of birth, place of birth, national register and identity card number, marital status , Photo);
Professional data (company name, registered office, company / VAT number, professional telephone number, professional email address, website URL address, function, status, name of representative);
Financial data (bank account number);
Data relating to behavior and browsing habits on the sites and applications of the controller;
Any other data that you voluntarily communicate to the controller.
2.2. It is possible that EFACT is also required to collect non-personal data. These data are qualified as non-personal data because they do not allow you to be identified (directly or indirectly). These data may therefore be used for any purpose whatsoever, for example to improve the service of EFACT, the products and services offered by the controller or third party partners.
2.3. In the event that non-personal data is combined with personal data, so that the identification of the data subjects is possible, these data will be treated as personal data until their reconciliation with a particular person is made impossible.
3. For what purposes does EFACT process your personal data?
3.1. EFACT's activity consists of offering SMEs and freelancers to create clients and documents (invoices, pro forma, credit note, order form, quotes, etc.). In this context, EFACT - acting as a "subcontractor" - is responsible by its users to collect, process and analyze, on their behalf, data processing relating to their customers, documents, for the following purposes:
1. for customer management;
2. for the creation of documents (invoices, pro forma, credit note, purchase order, estimate, etc.);
3. for the use of the software;
4. for the use of intercom.io (location, time management, etc.);
5. in order to provide you with promotional information on the products and services of the data controller and its partners (direct marketing);
In addition to this, you need to know more about it.
If you visit our subdomain efact.be, cookies - a small text file generated by the website server - are placed by the browser on your computer, this helps you to log in faster and surf the net more easily.
A cookie does not collect any personal information about you. EFACT can, among other things, use this information to find bugs, improve and optimize its software and online training.
EFACT uses Google Analytics in order to gain a better understanding of the use of efact.be. This service collects the information sent by your browser as part of a web page search, including cookies and your IP address, their use is ensured by respect for their privacy.
3.2. EFACT could be required to carry out processing operations which are not yet provided for in this Charter. In this case, the data controller will contact the data subject before reusing their personal data, in order to inform them of the changes and give them the possibility, if necessary, to refuse this reuse.
4. What are the legal bases for the processing (s) of your personal data?
The legal basis for processing your data varies depending on the processing concerned. In principle, when collecting your data, the controller informs you of the manner and modalities of collecting and processing your data. On this occasion, it communicates to you the legal basis of the processing.
For example, your data may be collected and processed on the basis of the contractual (or pre-contractual) relationship you have with your real estate agent / developer. When the processing is not necessary to execute a contractual relationship, this can be based either on your explicit and informed consent. In this respect, the user must in principle always ensure that there is a balance between your interests and his, for example by granting you a right of objection. It is also possible that your data is processed in accordance with a legal or regulatory obligation.
5. Are your personal data communicated to third parties?
Your data is processed by EFACT and, where applicable, jointly with various commercial entities or agents, mainly internally. In this case, your data is communicated to these third parties, always under the control of EFACT. EFACT employees, agents or other agents can access your personal data, only if it is necessary for operational purposes or in the performance of their task (eg maintenance of EFACT software, etc.).
In principle, no data is transferred to third countries, outside the European Union or to international organizations.
It is also possible that EFACT is required to disclose your data. This is particularly the case when the law, a court decision or an order from a public authority makes this communication necessary.
2. for the creation of documents (invoices, pro forma, credit note, purchase order, estimate, etc.);
3. for the use of the software;
4. for the use of intercom.io (location, time management, etc.);
5. in order to provide you with promotional information on the products and services of the data controller and its partners (direct marketing);
In addition to this, you need to know more about it.
If you visit our subdomain efact.be, cookies - a small text file generated by the website server - are placed by the browser on your computer, this helps you to log in faster and surf the net more easily.
A cookie does not collect any personal information about you. EFACT can, among other things, use this information to find bugs, improve and optimize its software and online training.
EFACT uses Google Analytics in order to gain a better understanding of the use of efact.be. This service collects the information sent by your browser as part of a web page search, including cookies and your IP address, their use is ensured by respect for their privacy.
3.2. EFACT could be required to carry out processing operations which are not yet provided for in this Charter. In this case, the data controller will contact the data subject before reusing their personal data, in order to inform them of the changes and give them the possibility, if necessary, to refuse this reuse.
4. What are the legal bases for the processing (s) of your personal data?
The legal basis for processing your data varies depending on the processing concerned. In principle, when collecting your data, the controller informs you of the manner and modalities of collecting and processing your data. On this occasion, it communicates to you the legal basis of the processing.
For example, your data may be collected and processed on the basis of the contractual (or pre-contractual) relationship you have with your real estate agent / developer. When the processing is not necessary to execute a contractual relationship, this can be based either on your explicit and informed consent. In this respect, the user must in principle always ensure that there is a balance between your interests and his, for example by granting you a right of objection. It is also possible that your data is processed in accordance with a legal or regulatory obligation.
5. Are your personal data communicated to third parties?
Your data is processed by EFACT and, where applicable, jointly with various commercial entities or agents, mainly internally. In this case, your data is communicated to these third parties, always under the control of EFACT. EFACT employees, agents or other agents can access your personal data, only if it is necessary for operational purposes or in the performance of their task (eg maintenance of EFACT software, etc.).
In principle, no data is transferred to third countries, outside the European Union or to international organizations.
It is also possible that EFACT is required to disclose your data. This is particularly the case when the law, a court decision or an order from a public authority makes this communication necessary.
6. What are your rights and how can you exercise them?
6.1. Right to withdraw your consent. When the processing of your data is based solely on your consent, you are free to withdraw it at any time upon simple written request addressed directly to your real estate agent / developer. This withdrawal does not affect the lawfulness of the processing carried out before the withdrawal of your consent. For example, when you sign up for a newsletter or automatic mailing, you can unsubscribe at any time by clicking on the link at the bottom of each email.
EFACT offers all real estate agents and developers who are part of its clientele the possibility of having a link in all emails sent. It is however the responsibility of each customer to check this link and to record it in all their emails.
6.2. Right of opposition. When the processing of your data is carried out for direct marketing purposes, you can at any time object to the use of your data for this purpose.
6.3. Right of access and copy. In any case, you can obtain a free copy (including in electronic format) of your personal data as well as, if necessary, rectify, complete or delete data which are inaccurate, incomplete or irrelevant.
6.4. Right to data portability. You can also, at any time, request to receive your personal data free of charge in a structured, commonly used and machine-readable format, in particular with a view to transmitting them to another controller.
6.5. How to exercise your rights? If you wish to exercise any of the rights described above, you must send your written request (including in electronic format), dated and signed directly to your real estate agent / developer, providing proof of your identity. You will receive an answer as soon as possible, at the latest within one month. After this period, you can consider that the request has been rejected. In the event of a refused request, it is the President of the Court of First Instance who hears any request relating to the right to obtain communication, rectification, deletion or limitation of personal data.
7. What is the retention period for your personal data?
The retention period of your personal data varies depending on the type of data and regulations.
In its software, Efact offers its customers all the useful technical possibilities so that personal data is not kept beyond the time necessary to process them, for which they were collected.
At the end of the retention period, EFACT makes every effort to ensure that your personal data has indeed been made unavailable.
8. What security measures does EFACT take?
EFACT implements the appropriate technical and organizational measures to guarantee a level of security of the processing and the data collected with regard to the risks presented by the processing and the nature of the data to be protected adapted to the risk.
EFACT always uses encryption technologies which are recognized as industry standards within the IT sector. In any case, EFACT implements appropriate security measures to protect your personal data against loss, theft, misuse or alteration of information received, disclosure or unauthorized use.
9. Article specific to EFACT software users
9.1 Synchronization with Google
We use Google OAuth 2.0 to enable data exchange between Google API gmail.com and the efact.be customer account. In this way, we synchronize the smtp for use of sending the documents generated by efact.be with Google email. Changes can be made either on Google or on EFACT, and you will see their changes through efact.be synchronization.
Access and refresh tokens are securely stored in our database and are handled in accordance with this private statement.
9.2. If you are a user of the EFACT software and you wish to exercise one of the rights in article 6 described above, you must send your written request (including in electronic format), dated and signed directly to EFACT, providing proof of your identity. You will receive an answer as soon as possible, at the latest within one month. After this period, you can consider that the request has been rejected. In the event of a refused request, it is the President of the Court of First Instance who hears any request relating to the right to obtain communication, rectification, deletion or limitation of personal data.
6.1. Right to withdraw your consent. When the processing of your data is based solely on your consent, you are free to withdraw it at any time upon simple written request addressed directly to your real estate agent / developer. This withdrawal does not affect the lawfulness of the processing carried out before the withdrawal of your consent. For example, when you sign up for a newsletter or automatic mailing, you can unsubscribe at any time by clicking on the link at the bottom of each email.
EFACT offers all real estate agents and developers who are part of its clientele the possibility of having a link in all emails sent. It is however the responsibility of each customer to check this link and to record it in all their emails.
6.2. Right of opposition. When the processing of your data is carried out for direct marketing purposes, you can at any time object to the use of your data for this purpose.
6.3. Right of access and copy. In any case, you can obtain a free copy (including in electronic format) of your personal data as well as, if necessary, rectify, complete or delete data which are inaccurate, incomplete or irrelevant.
6.4. Right to data portability. You can also, at any time, request to receive your personal data free of charge in a structured, commonly used and machine-readable format, in particular with a view to transmitting them to another controller.
6.5. How to exercise your rights? If you wish to exercise any of the rights described above, you must send your written request (including in electronic format), dated and signed directly to your real estate agent / developer, providing proof of your identity. You will receive an answer as soon as possible, at the latest within one month. After this period, you can consider that the request has been rejected. In the event of a refused request, it is the President of the Court of First Instance who hears any request relating to the right to obtain communication, rectification, deletion or limitation of personal data.
7. What is the retention period for your personal data?
The retention period of your personal data varies depending on the type of data and regulations.
In its software, Efact offers its customers all the useful technical possibilities so that personal data is not kept beyond the time necessary to process them, for which they were collected.
At the end of the retention period, EFACT makes every effort to ensure that your personal data has indeed been made unavailable.
8. What security measures does EFACT take?
EFACT implements the appropriate technical and organizational measures to guarantee a level of security of the processing and the data collected with regard to the risks presented by the processing and the nature of the data to be protected adapted to the risk.
EFACT always uses encryption technologies which are recognized as industry standards within the IT sector. In any case, EFACT implements appropriate security measures to protect your personal data against loss, theft, misuse or alteration of information received, disclosure or unauthorized use.
9. Article specific to EFACT software users
9.1 Synchronization with Google
We use Google OAuth 2.0 to enable data exchange between Google API gmail.com and the efact.be customer account. In this way, we synchronize the smtp for use of sending the documents generated by efact.be with Google email. Changes can be made either on Google or on EFACT, and you will see their changes through efact.be synchronization.
Access and refresh tokens are securely stored in our database and are handled in accordance with this private statement.
9.2. If you are a user of the EFACT software and you wish to exercise one of the rights in article 6 described above, you must send your written request (including in electronic format), dated and signed directly to EFACT, providing proof of your identity. You will receive an answer as soon as possible, at the latest within one month. After this period, you can consider that the request has been rejected. In the event of a refused request, it is the President of the Court of First Instance who hears any request relating to the right to obtain communication, rectification, deletion or limitation of personal data.
10. Do you have a question or would like to file a complaint or complaint?
10.1. If you wish to react to one of the practices described in this Charter, you can contact EFACT at the addresses specified in point 10 “How to contact EFACT? ".
10.2. You can lodge a complaint with the Belgian Commission for the Protection of Privacy at the following address:
Commission for the Protection of Privacy
Rue de la Presse, 35 - 1000 Brussels - Tel. + 32 9 278 20 96
10.3. You can also lodge a complaint with the court of first instance of his domicile.
10.4. For more information on complaints and possible remedies, EFACT recommends that you consult the following address of the Belgian Commission for the Protection of Privacy:
11. How to contact EFACT?
For any question / request / complaint, you can contact EFACT:
By email: support@EFACT.be.
By mail: EXPERT VISION S.P.R.L., Rue de la Procession 49, 1070 Brussels - Belgium.
12. Applicable law and competent jurisdiction
This Charter is governed by Belgian law. Any dispute relating to the interpretation or execution of this Charter will be subject to Belgian law and will fall under the exclusive jurisdiction of the courts of the judicial district of Brussels.
13. What happens in the event of modification of this Charter?
EFACT reserves the right to modify the provisions of this Charter at any time. The changes will be published with a warning as to their entry into force on www.EFACT.be.
This version of the Charter dates from May 24, 2018
10.1. If you wish to react to one of the practices described in this Charter, you can contact EFACT at the addresses specified in point 10 “How to contact EFACT? ".
10.2. You can lodge a complaint with the Belgian Commission for the Protection of Privacy at the following address:
Commission for the Protection of Privacy
Rue de la Presse, 35 - 1000 Brussels - Tel. + 32 9 278 20 96
10.3. You can also lodge a complaint with the court of first instance of his domicile.
10.4. For more information on complaints and possible remedies, EFACT recommends that you consult the following address of the Belgian Commission for the Protection of Privacy:
11. How to contact EFACT?
For any question / request / complaint, you can contact EFACT:
By email: support@EFACT.be.
By mail: EXPERT VISION S.P.R.L., Rue de la Procession 49, 1070 Brussels - Belgium.
12. Applicable law and competent jurisdiction
This Charter is governed by Belgian law. Any dispute relating to the interpretation or execution of this Charter will be subject to Belgian law and will fall under the exclusive jurisdiction of the courts of the judicial district of Brussels.
13. What happens in the event of modification of this Charter?
EFACT reserves the right to modify the provisions of this Charter at any time. The changes will be published with a warning as to their entry into force on www.EFACT.be.
This version of the Charter dates from May 24, 2018